Our Coffee Is Always Produced Daily, Which Guarantees A Good Aroma, Freshness And High Quality In Our Product. El Coqu Coffee Is One Of The Best In Puerto Rico, Since It Guarantees A First-Class Product, Fresh And Aromatic Beans, So When You Get To Your Cu
Our Coffee Is Always Produced Daily, Which Guarantees A Good Aroma, Freshness And High Quality In Our Product. El Coqu Coffee Is One Of The Best In Puerto Rico, Since It Guarantees A First-Class Product, Fresh And Aromatic Beans, So When You Get To Your Cup You Will Be More Satisfied. The Name Caf El Coqu Carries With It What Our Product Represents; A First Quality Coffee, Harvested, Produced, Roasted, Ground And Packaged By Puerto Rican Hands In Our Town Of San Sebasti N. The Production Of El Coqu Coffee Begins On Its Own Farms Where Only The Ripe Grains Are Harvested To Achieve A Better Quality Of Our Product. Coffee Production Is Fully Automated. The Machinery And Equipment That Our Company Has Are Some Of The Most Modern Used For The Production And Packaging Of Coffee. We Are The Only Ones To Get Involved In All Phases Of Coffee Making. The First Phase Consists Of Cultivating And Harvesting The Grain. In The Second Phase, The Grain Is Processed And Shelled And Then The Grapes Are Dried And Piled. Finally It Is The Roasting That Is In Charge Of The Toasting, Elaboration (Grinding) And Packaging Process. By Controlling All These Phases, The Highest Quality Coffee Is Guaranteed.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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