'We'Re On A Mission To Bring Goodness To The World. Goodness That Tastes Good. It Starts With People And Their Wellbeing, And How Our Honey Can Help... Especially Our High Grade Umf Manuka Honey. It'S Why We Put So Much Effort Into Making It Taste So Good.
‘We’Re On A Mission To Bring Goodness To The World. Goodness That Tastes Good. It Starts With People And Their Wellbeing, And How Our Honey Can Help… Especially Our High Grade Umf Manuka Honey. It’S Why We Put So Much Effort Into Making It Taste So Good…Award Winning Goodness. Honey Adds Nutrients By The Spoonful To Meals And Has Long Been Used As A Natural Remedy Around The World. Crafting Honey That Not Only Tastes Great But Also Supports Health Is No Small Feat. That’S Why We’Re Dedicated To Ensuring That Every Jar Of Our Honey Is Of The Highest Quality. We’Re Proud To Have Won The Esteemed Supreme Award For 2021, 2022 And 2023 At The National New Zealand Honey Awards, And It Tells Us Our Efforts To Make The Best Tasting, Smoothest Manuka Honey Are Worth It. Honey Isn’T Just A Sweet Treat; It’S A Natural Remedy That Has Been Used For Centuries To Support Health And Wellbeing. We Believe In The Power Of Nature And Nurture, Which Is Why We’Ve Perfected Our Pure Flowtm Honey Creaming Process. Think Of It Like A Prized Sourdough Starter, A Secret ‘Recipe’, That Produces Our Award Winning Taste, Velvety Smoothness, While Protecting The Nutrients Manuka Honey Is Revered For. This Process Ensures That Our Honey Not Only Tastes Amazing But Also Retains All The Nutrients That Make Manuka Honey So Special. Our Love Of Honey Goes Deep, Right Back To When We Were Kids For Some Of Us. So Sharing With The World The Very Best New Zealand Honey…Well That’S Something We Take Great Measures To Ensure. We Source From The Best Independent Beekeepers Who Have A Passion For Running Their Beehives. Once Harvested, We Cream The Honey At Our Hq In Timaru, In The South Island, Taking The Utmost Care To Check And Protect The Quality, Purity And Authenticity.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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